CONDITION OR QUERY
WHO TO SEE FOR ADVICE
ASTHMA or COPD MONITORING
Our Chronic Illness Nurse by appointment.
BLOOD PRESSURE MONITORING
Our Healthcare Assistant by appointment. You are welcome to check your blood pressure yourself using our self-check machine at the bottom of the stairs.
Our Phlebotomist or Healthcare Assistant by appointment. Blood tests can only be taken in the mornings.
CERTIFICATES (Ongoing sick certificates etc)
Ask the Receptionist/Telephonist for self-certification forms for the first 7 days of absence. After the first 7 days you will need to take advice from your doctor.
|Practic Nurse – by appointment (for women between 25 and 64 years of age). |
|Practice Nurse by appointment.|
Speak to your local pharmacist who will be able to advise you.
Please make an appointment with your dentist, or if you are having problems finding a Dentist, please contact your Health Authority 01622 655000.
With our Chronic Illness Nurse by appointment.
Our Practice Nurses by appointment.
Our Healthcare Assistant by appointment.
If you have never had your ears irrigated, you should see your Doctor first.
If you need general advice an appointment may not always be necessary. Please submit an e-consultation or ring to speak to either our Practice Nurse, Nurse Practitioner, or GP.
If you have a question for your doctor which requires an answer please do not write in. Please submit an e-consultation via the link on our home page and you will be advised of the time you will receive a response by, usually within 24 hours. If you do not have access to a computer you can contact the surgery on the day to arrange a telephone call or a face to face consultation.
It will take your doctor longer to respond by post.
HOME VISIT REQUESTS
Please inform the Receptionist who will pass your request onto a doctor.
HOSPITAL TRANSPORT REQUESTS
For transport requests, please ring the appropriate hospital: Folkestone 01303 850202, Ashford 01233 616777, Canterbury 01227 864016
(Anything needing a Doctors signature)
If you require a health form, insurance certificate or medical form completing by your doctor please leave them with the Receptionist.
There will be a charge for these services as they are not covered by the NHS.
Fees are displayed in the Waiting Room of the surgery.
Please allow 10 working days for collection.
With a Practice Nurse by appointment.
Repeat prescription requests must be in writing or via our website (which links you through to Patient Access). We DO NOT take medication requests over the phone.
We DO NOT accept urgent prescription requests. This is a 4 working day service.
The pharmacies in Hythe can collect scripts from the surgery if you have indicated this on your repeat request slip.
We can refer you to the local stop smoking service or you can contact the Kent Stop Smoking Service for free advice and support. Their number is 0300 123 1220 or text ‘quit’ to 87023
The Receptionist/Telephonist is able to give results only to the patient, unless we have received written consent from the patient that a named person can contact the surgery on their behalf.
Please contact the surgery after 10.30am
There may be a charge for this service as not all vaccines are covered by the NHS. Please ask the Receptionist/Telephonist for details. Fees are displayed in the surgery waiting room.
Please allow 6 weeks before your holiday. You will need to complete the attached form Travel Leaflet