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Do It Online

About Online Services

Use online services now

Online Appointment Booking

We now use 'Patient Access' for online booking of appointments. There are several benefits from using our online booking system:

  • Saves time as there is no need to phone the surgery and request an appointment
  • You can choose a time or date that is convenient for you.
  • You can use the online service anytime.

If you haven't registered for this service, please contact reception for a login. 

As well as a web login there are also phone apps for iOS and Android devices (search for Patient Access in Apple and Google Play stores)

If you have given us a mobile phone number, you will also receive a text message (SMS) confirming your booking. Please ensure you keep us updated with any changes to your mobile number. 

Online Repeat Prescription Service

Using the 'Patient Access' online web service, you can also request your medication online. 

There are several benefits from using this service

  • You can request your usual repeat medication using Patient Access
  • You can check when requests have been completed by the surgery
  • You can send messages relating to your prescriptions to the surgery
  • You can use this online service anytime
  • Saves you coming to the surgery and filling a paper request

If you have also opted for the electronic prescription service, your requests can be sent electronically from the surgery to your nominated pharmacy. This saves the need for collecting a paper prescription and taking it to your local pharmacy. Please contact your local pharmacy or our reception for more information on this service if you would like to register. 

Online Consultation service

From 14th November you will be able to get treatment and feedback from your GP online via eConsult. This service allows our registered patients to access self-help content or consult with our clinicians online using structured questionnaires for a variety of non-urgent medical problems. The submitted medical questionnaires are viewed by our clinicians within 1 working day and either a prescription, telephone consultation or face to face appointment will be offered as appropriate. 

  • Visit the home page and clinic on “Consult Online”
  • Find your health condition and fill out a simple online questionnaire
  • Your GP will get back to you with feedback and treatment options

Online GP Medical Record Access

This gives you the opportunity to look at a summary of your medical records whenever you chose to do so. Patients who have long term conditions i.e. diabetes, chronic heart disease may find access to test results help them manage their condition more positively. It allows patients access to information held about them providing you with an opportunity to update the GP next time you see them with new information i.e. if you know you have an allergy to a medicine that is not recorded.

Remember the information that is written is to help medical people look after you and in some cases you may not understand everything you see or the medical words used. If you find anything difficult you can ask the Nurse or GP at your next appointment or alternatively refer to NHS Choices website by using this link . There is a lot of information on illnesses, improving health and where to find NHS services within your area.

Please beware that your GP may not think it in your best interest for you to look at your GP records online (due to third party information). If this happens your GP will discuss their reasons with you. It is up to your GP to decide if you should be allowed access to your online records

Use online services

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website